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| What do you transfer? We transfer motion picture film. We specialize in Regular & Super 8mm, 16mm & 35mm film formats. If you are uncertain of what you have, the simplest way to tell is if it is on a reel, and by looking to see if it has sprocket holes (small holes along the edge of the film). If it does, then yes we do. Do you transfer Digital8 tapes or VHS? No, unfortunately we do not transfer 8mm digital tapes, Sony Hi8, 8mm analog or VHS. We concentrate solely on motion picture film. It is all we do, which is how we became the best. How safe are my films? Very safe, because they are priceless! We treat your film just like a new 35mm Hollywood print or historical film archive. We regard your films as a visual historical account of your family and respect them as such. When your films arrive, your order is checked-in by an experienced staff member, and placed in a work bin solely for you. Everything pertaining to your film transfer order is labeled and remains together at all times from arrival, through transfer, until it is carefully packaged and shipped back to you. We have never lost, misplaced or confused an order. How can I tell the difference between Regular 8mm and Super 8mm film? There are a few ways to tell the difference. The easiest is by looking at the sprocket holes. If you have both formats, look at them together, side by side (either the film or the leader). Super 8mm film will have much smaller sprocket holes. Sometimes you may not need to be concerned with this question. It is very common that only one format was shot as a different camera would have been required. Also, if there is not a particular sequence you would like your films transferred, you would not need to be overly concerned with this. We can separate your film and let you know how much you have of each. The 3 inch box of my Regular 8mm film says 25 feet. Where does the 50 feet come from? Yes, that little box does create some confusion. However it refers to the film when it was originally purchased. (See Illustration) Before your 8mm film was shot (exposed) in the camera, it was 25 feet of 16mm, or Dual 8mm Film. The unexposed film reel would have been inserted into the camera, then shot, exposing one side of 25 feet. Once it ran through, it was turned around to run through a second time, exposing the other side of the 25 feet. Remember listening to audio cassettes? It's the same idea. When the film was processed (developed), it was cut down the center and the ends spliced together, making it 50 feet long. My 8mm film reels are larger than 3 inches, but not full. How do I determine how much film is on the reel? There are three ways to handle this. First, you may be lucky to have a film reel that has length markings already. These markings usually appear on one side of the reel along an arm. You may have to look closely at both sides of the film reel and at each arm for the correct markings. Length may be measured in m (meters) and ft (feet). They may also have time markings. We would be looking at the length in feet. The feet lengths are in increments of 50 feet (because the larger reels were assembled from 50 foot reels, which is what our pricing discounts are based upon). Then, in order to determine how many reels for pricing this would be, simply divide by 50. Second, measure the diameter of the film on the reel - not the reel itself, but from one end, over the center to the other end. Then compare it to the film length chart located on the Pricing Page. If you would like to know the actual math, the first 3 inches would be 50 feet, the 4th inch would be an additional 50 feet, then for every inch greater than 4, add 100 feet. Third, call us with any questions or concerns, toll free at 1-800-865-7172. One of our experienced staff members is always glad to help calculate your order and discuss the particulars with you. What if I overestimate how much film I have or pay too much? No problem. We can let you know when your film arrives. We will either send a refund check for any difference with your order or apply it to additional copies if you like. We let you decide. How do you return my original film? We return your reels spliced together on larger reels with a 7 or 13 inch diameter. We do not charge extra for this. Nor do we cut your film. It is merely spliced together with a small amount of leader between reel segments, acting as a chapter reference. This is far better for film safety, as the film is not tightly wound around such a small radius (which becomes brittle over time), rather it lies in a more natural, flatter state. Also, this is better for long term film storage, and takes up far less space than dozens of small reels. Can I get my original film reels and boxes returned? Absolutely. Just let us know on the order form. We would be happy to accommodate you. |
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| MyMovieTransfer.com Where YOUR Films Go Digital! |
| Questions? Email Us ~ or Call Toll Free 1-800-865-7172 |